Shipping policy

Shipping Policy

Thank you for shopping with us. We specialize in vintage and one-of-a-kind furniture and home objects, and we take great care in packing and shipping each item to ensure it arrives safely. Because each piece varies in size, age, and material, shipping methods, costs, and delivery timelines may differ.

If you have any questions or need assistance arranging delivery, please feel free to contact us.

Shipping Methods

1. Parcel Shipping (Small Items)

Smaller items such as accessories, lamps, and lightweight décor are shipped via UPS, USPS, FedEx, or DHL, depending on size and destination.

Tracking information is provided once the order is processed
Signature confirmation is not required unless requested in advance
Items are carefully boxed and securely packed to prevent damage

2. Local Courier / Blanket-Wrap Delivery (Large Furniture)

Larger furniture pieces may be shipped using professional blanket-wrap couriers or white-glove delivery services.

Includes hand-delivery to accessible ground-level entryways
Deliveries involving stairs, tight access, or special conditions may require an additional fee
Typical delivery windows range from 1–3 weeks, depending on location and route availability

3. Freight Shipping (Large, Heavy, or Oversized Items)

Items such as sofas, dining tables, credenzas, and other oversized furniture may ship via freight carrier.

Freight delivery typically includes curbside delivery only, unless upgraded services are arranged
Freight costs are generally higher than standard parcel shipping, especially for long-distance or cross-country routes

Shipping Costs

Shipping costs are not included in item pricing unless explicitly stated
All shipping fees are the responsibility of the buyer
Shipping rates vary based on size, weight, destination, carrier availability, and delivery method
Please provide your ZIP code for an accurate shipping estimate

Lead Times

Because we work with vintage and one-of-a-kind inventory, lead times may vary:

In-stock items: Typically ship within 5–14 business days after payment
Local courier or blanket-wrap delivery: Scheduling may take 1–3 weeks
Special orders, custom restoration, or international freight: May require additional time; we will contact you directly if extended lead times apply

While we strive for timely delivery, delays may occur due to carrier schedules, weather, or circumstances beyond our control.

Packaging & Handling

We carefully package every item to protect both the piece and its history.

Small items are securely boxed
Fragile or large furniture may be blanket-wrapped, boxed, or crated, depending on shipping method and item needs
Whenever possible, we use recycled and eco-friendly packaging materials

Insurance & Liability

Standard insurance is included with most shipping quotes
Insurance for blanket-wrap, white-glove, or freight deliveries is provided by the transporter
In rare cases of loss or damage during transit, refunds or claims are processed only after carrier approval

International Shipping

We ship select items internationally.

International shipping rates vary by destination, size, and carrier
Buyers are responsible for all import duties, VAT, tariffs, brokerage fees, and customs-related charges
These fees are not included in item or shipping prices unless stated
We are not responsible for customs delays or clearance times

Customers may also choose to use their own freight forwarder—please contact us prior to purchase.

Returns, Shipping Fees & Cancellations

Because vintage items are unique and often irreplaceable, all sales are considered final.

However:

If shipping arrangements or costs change and you choose to cancel before shipping is confirmed, a refund for the item total may be issued
Return shipping costs are the responsibility of the buyer unless the item arrives damaged or significantly misrepresented
Shipping charges, customs fees, and international duties are non-refundable

If there is an issue with your order, please notify us within 48 hours of delivery with photos and a description so we can assist promptly.